{"id":4891,"date":"2024-09-20T08:55:50","date_gmt":"2024-09-20T08:55:50","guid":{"rendered":"https:\/\/oceanmonstereg.com\/?page_id=4891"},"modified":"2024-09-20T08:55:51","modified_gmt":"2024-09-20T08:55:51","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/oceanmonstereg.com\/shop\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n
<\/code><\/pre>\n\n\n\n
RETURN POLICY<\/strong><\/p>\n\n\n\n
Last updated December 17, 2023<\/strong><\/p>\n\n\n\n
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.<\/p>\n\n\n\n
<\/a>RETURNS<\/strong><\/p>\n\n\n\n
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.<\/p>\n\n\n\n
<\/a>RETURN PROCESS<\/strong><\/p>\n\n\n\n
To return an item, please email customer service at sales@chocolaeg.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:<\/p>\n\n\n\n
Chocola Eg<\/p>\n\n\n\n
Attn: Returns<\/p>\n\n\n\n
RMA #<\/p>\n\n\n\n
New Cairo<\/p>\n\n\n\n
Cairo, New Cairo __________<\/p>\n\n\n\n
Egypt<\/p>\n\n\n\n
Return shipping charges will be paid or reimbursed by us. <\/p>\n\n\n\n
<\/a>REFUNDS<\/strong><\/p>\n\n\n\n
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least four (4) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.<\/p>\n\n\n\n
<\/a>EXCEPTIONS<\/strong><\/p>\n\n\n\n
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.<\/p>\n","protected":false},"excerpt":{"rendered":"
RETURN POLICY Last updated December 17, 2023 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4891","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t