{"id":4891,"date":"2024-09-20T08:55:50","date_gmt":"2024-09-20T08:55:50","guid":{"rendered":"https:\/\/oceanmonstereg.com\/?page_id=4891"},"modified":"2024-09-20T08:55:51","modified_gmt":"2024-09-20T08:55:51","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/oceanmonstereg.com\/shop\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<pre class=\"wp-block-code\"><code><\/code><\/pre>\n\n\n\n<p><strong>RETURN POLICY<\/strong><\/p>\n\n\n\n<p><strong>Last updated\u00a0December 17, 2023<\/strong><\/p>\n\n\n\n<p>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for\u00a0a full refund, store credit, or an exchange. Please see below for more information on our return policy.<\/p>\n\n\n\n<p><a><\/a><strong>RETURNS<\/strong><\/p>\n\n\n\n<p>All returns must be postmarked within\u00a0fourteen (14)\u00a0days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.<\/p>\n\n\n\n<p><a><\/a><strong>RETURN PROCESS<\/strong><\/p>\n\n\n\n<p>To return an item,\u00a0please email customer service at\u00a0sales@chocolaeg.com\u00a0to obtain a Return Merchandise\u00a0Authorisation\u00a0(RMA) number. After receiving a RMA number,\u00a0place the item securely in its original packaging, and\u00a0mail your return to the following address:<\/p>\n\n\n\n<p>Chocola Eg<\/p>\n\n\n\n<p>Attn: Returns<\/p>\n\n\n\n<p>RMA #<\/p>\n\n\n\n<p>New Cairo<\/p>\n\n\n\n<p>Cairo,\u00a0New Cairo\u00a0__________<\/p>\n\n\n\n<p>Egypt<\/p>\n\n\n\n<p>Return shipping charges will be paid or reimbursed by us.\u00a0<\/p>\n\n\n\n<p><a><\/a><strong>REFUNDS<\/strong><\/p>\n\n\n\n<p>After receiving your return and inspecting the condition of your item, we will process your\u00a0return or exchange. Please allow at least\u00a0four (4)\u00a0days from the receipt of your item to process your\u00a0return or exchange.\u00a0Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.\u00a0We will notify you by email when your return has been processed.<\/p>\n\n\n\n<p><a><\/a><strong>EXCEPTIONS<\/strong><\/p>\n\n\n\n<p>For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY Last updated\u00a0December 17, 2023 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for\u00a0a full refund, store credit, or an exchange. Please see below for more information on our return [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4891","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/pages\/4891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/comments?post=4891"}],"version-history":[{"count":1,"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/pages\/4891\/revisions"}],"predecessor-version":[{"id":4892,"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/pages\/4891\/revisions\/4892"}],"wp:attachment":[{"href":"https:\/\/oceanmonstereg.com\/shop\/wp-json\/wp\/v2\/media?parent=4891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}